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Survey

Take our Survey

Question 1
Have you ever purchase a Product or Service from IOI Holidays?
YesNo

Question 2
Would you recommend us to your clients?
YesNo

Question 3
How satisfied are you with our website?
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Question 3

How satisfied are you with our:

Website
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Customer Service
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Overall performance
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Question 4
In thinking about your most recent experience with IOI Holidays, how was the quality of customer service you received?
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Question 5
What would you change about the process of purchasing Produce or Service (i.e. placing the bookings, mode of payment etc) from IOI Holidays?

Question 6
Do you have comments or suggestions that would help us improve our customer service?

Question 7
Compared to the alternative Product or Service available in the travel industry, how do you estimate our product or service?
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Question 8
Did you experience any problems using IOI products or services?
YesNo

Question 9
If you are not satisfied with the service, will you please describe why.

Question 10
Are there any other comments about the customer service representative you would like to add?